THE ROLE OF DIGITAL TECHNOLOGIES IN ASSESSING THE QUALITY OF TRANSPORT SERVICES
Keywords:
transport services, digital technologies, service quality, logistics, GPS monitoring, IoT, transport efficiency.Abstract
This thesis analyzes the role of digital technologies in assessing the quality of transport services and their impact on service efficiency. The study examines modern digital approaches to assessing transport service quality, particularly the impact of GPS monitoring, IoT (Internet of Things), electronic logistics platforms, and digital management systems on transport service quality indicators.
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