SPECIFIC FEATURES OF KNOWLEDGE-INTENSIVE SERVICES
Keywords:
Keywords: services, knowledge intensity, knowledge-intensive services, innovation, knowledge transfer, human capital.Abstract
Abstract: This paper examines the distinctive characteristics of knowledge-intensive services, including the intellectual nature of their outcomes, close interaction with clients, a high degree of innovativeness, a significant reliance on human capital, strong dependence on information technologies and artificial intelligence (AI), low material intensity, high value added, the intermediary role in knowledge transfer, and a high level of outcome uncertainty.
References
Keywords: services, knowledge intensity, knowledge-intensive services, innovation, knowledge transfer, human capital.
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Published
2026-07-06
